On Users, Customers, Interactors, Participants and Roles
Jack Dorsey’s post about reconsidering the word users and preferring the word customers has been doing the rounds of various popular tech blogs. John …
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Jack Dorsey’s post about reconsidering the word users and preferring the word customers has been doing the rounds of various popular tech blogs. John …
infogr.am is a pretty swish new online service to easily make infographics. You can enter or upload data and use or edit the templates to create some quite …
Journeys is a useful collection of customer/user journey maps on Pinterest from Jamie Thomson. (Via Simon Clatworthy).
LeapMotion is a USB device now available for pre-order that “creates a 3D interaction space of 8 cubic feet to precisely interact with and control …
From UX to Service Design workshop Thanks to everyone who took part in our From UX to Service Design workshop at Webdagene 2012 today. As promised here are the …
I think I could write a whole series on lift buttons - I regularly see people struggle with this most rudimentary of interfaces. These buttons are from a smart …
formd >formd is a tool for (for)matting (M)ark(d)own that allows rapid conversion between the two styles of Markdown links and images—inline and referenced. …
Dead Drops is an interesting physical digital crossover from Aram Bartholl: ‘Dead Drops’ is an anonymous, offline, peer to peer file-sharing network in public …
It’s been a sad and bad year for interaction design losing some of its pioneers. Hillman Curtis, Andy Cameron and now Bill Moggridge, arguably the father …
Designers are not researchers: the difference between design and social research from Sam Ladner is worth a read by all designers engaging in this kind of work. …
PromptDown is a super simple, browser-based teleprompter for mobile devices (ideally Safari on iOS) that uses markdown for its markup. Paste some markdown text …
I probably don’t blog about my students’ work enough, but this piece I particularly like because it was a collaboration between students who are …
Airbnb 10 Million Guest Nights Booked is a nice infographic showing just how much the service has grown over the past four years (up 720% here in Germany). I …
Little Digits (iTunes link) is a new iPad app from Chris O’Shea’s company Cowly Owl described as a “fun educational app that teaches children …
What with all the talk of service design, I’ve been ignoring my interactive roots, but for a research project about buildings as hybrid communication hubs …