Andy Polaine
On The Value of Tinkering
On The Value of Tinkering is a thoughtful piece by Jeff Howard on the issues of teaching service design: An entire generation of web designers have bootstrapped …
Writing & Thinking
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Germany Is a Nation of Grumblers
Germany Is a Nation of Grumblers says SAP Co-Founder Hasso Plattner. Maybe they wouldn’t be if SAP’s software wasn’t so awful. There’s a …
How to tell managers they're wrong about UX research and still get hired
How to tell managers they’re wrong about UX research and still get hired from Dave Travis over at Userfocus. Heard these before? ‘Market research uses …
Design for a two speed world
Design for a two speed world is a painful example of how a number of small touchpoint gaps lead to a service experience crevasse from made by many’s …
Falling Light by Troika
Falling Light by Troika is an installation that will be available to view at the V&A;’s British Design exhibition opening on 31st March. 50 ceiling …
Rigor and relevance in interaction design research
Rigor and relevance in interaction design research is a good find by @nicolasnova from the Near Future Laboratory. As Nicolas describes: It addresses the …
Wicked Problems: Problems Worth Solving
Serendipitously, given my previous post, I’ve just seen that Jon Kolko has put out a new book called, Wicked Problems: Problems Worth Solving that …
Design Research: What Is It and Why Do It?
Design Research: What Is It and Why Do It? is a good piece from Panthea Lee arguing the case for design research in the public and international development …
Sir Jonathan Ive: The iMan cometh
Sir Jonathan Ive: The iMan cometh is an appalling headline for an unusual interview with Jonny Ive in celebration of his knighthood. Some great quotes: Most of …
Digital to Analogue with Paper.li and Newspaper Club
Newspapers are tomorrow’s chip paper anyway right? (Photo: Sameold2010 CC licensed on Flickr) I’m working on a research project at the moment that …
Raspberry Pi
Raspberry Pi, if you haven’t already heard, is an ARM GNU/Linux box for $25. It is a roughly credit-card sized computer that plugs into your TV and a …
The Psychologist’s View of UX Design
The Psychologist’s View of UX Designis a useful article from Dr. Susan Weinschenk, author of Neuro Web Design: What makes them click?. It really applies to all …
Coursekit
Coursekit is a free online learning management system. I’ve used a lot of the heavy duty, clunky systems over the years, such as Blackboard, WebCT and …
Speaking at Webdagene, Oslo, 26-28 September 2012
I am very pleased to announce that I will be giving a keynote talk on Service Design at Webdagene, billed as “Norway’s premier conference for web …
Snake the Planet!
Snake the Planet! by MPU is a new project in Sydney that takes the classic mobile phone game ‘Snake’ and “adopts it for the urban canvas”. When …