Andy Polaine
Speaking at Webdagene, Oslo, 26-28 September 2012
I am very pleased to announce that I will be giving a keynote talk on Service Design at Webdagene, billed as “Norway’s premier conference for web …
Writing & Thinking
A mix of essays and commentary about design, innovation, technology, society, coaching, personal and leadership development. Since 1996.
Snake the Planet!
Snake the Planet! by MPU is a new project in Sydney that takes the classic mobile phone game ‘Snake’ and “adopts it for the urban canvas”. When …
Spun Gold
Spun Gold is a lovely post from Meena Kadri on upcycled rope making in Ahmedabad. As always, Meena’s article is accompanied by her wonderful photography: …
To Crowdfund or Not to Crowdfund?
A couple of weeks ago I wrote a post about the new Swiss crowd-funding platform, wemakeit.ch. In the post I suggested that this is a big opportunity for …
Social Edge
Social Edge is Social Edge is a program of the Skoll Foundation that was inspired by Jeff Skoll’s commitment to connecting people with shared passions. …
Social Innovator
Social Innovator aims to “bring together the people, experience and issues involved in designing, developing and growing new ideas that meet pressing …
Ninja Blocks
Ninja Blocks are a great Kickstarter project for anyone wanting to connect together their hardware world with Web services. From the Ninja Blocks blog: How it …
If… Behavioural Heuristics and Design
If… Behavioural Heuristics and Design is a excellent, long, but well-explained post by Dan Lockton on behavioural heuristics. Important for designers, because, …
Makego
Makego is a new iPhone app from interaction artist and designer, Chris O’Shea that turns your iPhone / iPod Touch into a toy vehicle. The app is basically …
Touchpoint Observatory: Badly Hand-Drawn Signs = Ruined Branding
You have spent thousands on your corporate branding, you keep a tight reign over the usage of your logo, you ship out expensively produced marketing materials …
kooaba Shortcut
kooaba Shortcut is “a shortcut between real life and the Internet: take a picture of what you are reading in a newspaper or magazine and instantly get …
Touchpoint Observatory: Service Sold in a Box
When companies struggle to get their heads around service, they often end up marketing services as if they were products. The above image is for television …
Andrew Hinton describing Path's failure as a UX failure
Andrew Hinton describing Path’s failure as a UX failure: This is in part what some of us in the community are calling the failure of “user experience …
Touchpoint Observatory: UK Lift Engineer Bodge Job
This lovely piece of work is in a multistory car park in Ipswich in the UK. There are two lifts next to each other and something must have broken or been …
The Three Rs of Modern Creativity
The Three Rs of Modern Creativity Iain Tait’s wisdom on what we all need these days. Resilience, Restraint and Respect. Pretty good combination if you ask …