Andy Polaine
Jeff Sussna – Services as a chain of promises
Jeff Sussna on systems and design thinking, empathy in DevOps, and why services are best understood as a chain of promises between provider and customer.
Power of Ten
On the Power of Ten podcast I talk to guests from a broad range of disciplines about the intersection of design, technology, psychology, organisations, culture and society.
Senongo Akpem - Cross-Cultural Design
Senongo Akpem on how shifting cultural contexts shaped his thinking on design and communication, the foundation of his A Book Apart title Cross-Cultural Design.
Douglas Ferguson - Beyond the Prototype
Douglas Ferguson on his book Beyond the Prototype: a six-step plan for escaping the post-sprint slump and moving ideas from discovery to launch.
Lou Downe - Good Services
Lou Downe, Director of Design at the UK government, on their book Good Services and what it actually takes to design services that work for the people using them.
Michael J. Metts & Andy Welfle – Writing Is Designing
Michael J. Metts and Andy Welfle on their book Writing Is Designing: why words in software demand as much care as visual design, branding, and code.
Scott Smith - How to Future
Scott Smith of Changeist on futurism, guiding organisations toward better futures by blending foresight, narrative design, and strategic thinking.
Ewan McIntosh - Creating the Space for Learning
Ewan McIntosh, founder of NoTosh, on designing and creating physical and organisational spaces that genuinely enhance learning.
Theresa Neil - Designing Digital Therapeutics
Theresa Neil, founder of Guidea and author of Mobile Design Pattern Gallery, on the powerful combination of digital therapeutics and medicine to improve lives.
Joe Macleod - Designing Closure Experiences
Joe Macleod, ex-Head of Design at Ustwo and founder of andEnd, on why designers ignore endings and why closure experiences matter for products, services, and customers.